Exchanges & Returns
Need to make an exchange? Not a problem! Email email@example.com with your order number and we’ll exchange your item for another color or size to make sure you’re completely happy with your order. We try our very best to make the exchange process as easy as possible for you and accept all items returned to us. A couple things to consider prior to making an exchange:
Want to return your item? That’s no problem either! Email firstname.lastname@example.org with your order number and we’ll issue you a full refund. If you prefer, you can also easily exchange your item for another color or size! We try our very best to make the return process as easy as possible for you and accept all items returned to us. A couple things to consider prior to making a return:
Shipping is only about $3 (calculated at checkout based on where you're located). Your order will be fulfilled within 24 hours and arrive to your doorstep in 4-5 days.
We do! The shipping cost will be calculated at checkout and will vary depending on where you're located (typically about $15 USD).
Once your order has been placed, you will receive a confirmation email or text with your order number. If you did not receive this notification, please email us at email@example.com
Fulfillment time is 1-2 business days. You will receive a notification with your tracking number as soon as your shorts have been sent out! If you did not receive this notification, please email us at firstname.lastname@example.org
If your tracking number indicates that it has arrived at your destination and it hasn’t, send us an email at email@example.com with your order number and we’ll sort it out for you.
Fulfillment time is 1-2 business days. The exact arrival time will vary depending on where you're located, but typically shipping typically takes 2-3 business days once your order has been fulfilled.
Our shorts are 90% polyester and 10% spandex, which makes them the most comfortable trunks in the game. The drawstring cords are made of high grade cotton, the metal ends are made out of premium copper, and the front pockets are made of mesh
Listen, you can wash our shorts the same way you wash all your other clothes! If you want these trunks to last a lifetime, we recommend hand washing it and leaving it out to dry in a shady place.
Over time, all that chlorine, salt, sunscreen, washing and drying can inevitably cause your swimwear to fade. If you’ve done some real damage over time, check out our new styles...it might be time for another pair of Bamboo Ave swim shorts :)
This is not the time to try to squeeze into a size that’s too small for you - our swim shorts are true to size! If you like your shorts a little longer & a little looser, we recommend sizing up. Here’s our sizing chart with specific measurements:
Measure from natural waistline to the hem. In 2006, wearing swim trunks past your knees was poppin'. This is a new era, so we hope we can help you get with the new wave!
Our shorts have an elastic waistband with a drawstring so you will have 2-4+ inches in wiggle room within the waist size. We recommend staying true to your typical waist size and you should be good!
Still unsure of your size? Shoot us an email firstname.lastname@example.org and we’ll gladly help you out!
Credit, Debit, AfterPay, PayPal, Apple Pay & Google Pay. Pretty much anything besides IOU’s.
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No... don't be cheap. We have bills to pay ;)
We collect sales tax where legally required. The appropriate sales tax based on your shipping address will be added to your order at the time of checkout.
Absolutely. Our suppliers are part of our business and we treat them like family! To ensure ethical working standards and conditions are present, we have regular factory inspections and reports conducted.
We are sold exclusively online.
We want to be there for you! The best way to get ahold of us is by email at email@example.com. We love hearing from you and will get back to you as soon as we can. You can also check us out on social media, feel free to DM us your favorite meme or tag us to be featured on our page:
Facebook: @Bamboo Ave