Exchanges & Returns
Don't worry, it's our goal to make it as easy as possible for you to exchange your shorts for another color or size. All you need to do is grab your order number and shipping zip code and you're good to go! You can find your order number in your Bamboo Ave Order Confirmation email or Packing Slip.
You can complete your exchange in our magical exchange portal here!
We will happily take back any shorts that are in original condition (unworn, unwashed, original tags attached) and sent back within 30 days of your order date. If you have any questions with your exchange process, please feel free to email us at: firstname.lastname@example.org
We're confident you'll love your new shorts but if something isn't right, we're here to help. It's our goal to make it as easy as possible for you to make a return with us. All you need to do is grab your order number and shipping zip code and you're good to go! You can find your order number in your Bamboo Ave Order Confirmation email or Packing Slip.
You can complete your return in our magical exchange portal here!
We will happily take back any shorts that are in original condition (unworn, unwashed, original tags attached) and sent back within 30 days of your order date. Once your shorts have been inspected, your refund will go right back on your original payment method (minus return shipping & handling fee). We're pretty quick around here, but please allow up 5-7 business days for us to process your return once it is received.
If you have any questions about your return, please feel free to email us at: email@example.com
Shipping is only about $3 (calculated at checkout based on where you're located). Your order will be fulfilled in 1-2 days and arrive to your doorstep typically only 2-5 days after that!
We do! The shipping cost will be calculated at checkout and will vary depending on where you're located (typically about $15 USD).
Once your order has been placed, you will receive a confirmation email or text with your order number. If you did not receive this notification, please email us at firstname.lastname@example.org
Fulfillment time is 1-2 business days. You will receive a notification with your tracking number as soon as your shorts have been sent out! If you did not receive this notification, please email us at email@example.com
If your tracking number indicates that it has arrived at your destination and it hasn’t, send us an email at firstname.lastname@example.org with your order number and we’ll sort it out for you.
Fulfillment time is 1-2 business days. The exact arrival time will vary depending on where you're located, but typically shipping typically takes 2-5 business days once your order has been fulfilled.
Our shorts are 90% polyester and 10% spandex, which makes them the most comfortable shorts in the game. The drawstring cords are made of high grade cotton, the metal ends are made out of premium copper, and the front pockets are made of mesh.
Our polyester is comprised of of 37% upcycled coconut husks (Cocotex) and 50% recycled bottles (Repreve).
Listen, you can wash our shorts the same way you wash all your other clothes! If you want these trunks to last a lifetime, we recommend hand washing it and leaving it out to dry in a shady place. If you choose to throw your shorts in the dryer, we recommend tying or knotting the strings so they don't come out of your shorts in the dryer.
Over time, all that chlorine, salt, sunscreen, washing and drying can inevitably cause your swimwear to fade. If you’ve done some real damage over time, check out our new styles...it might be time for another pair of Bamboo Ave shorts :)
This is not the time to try to squeeze into a size that’s too small for you - our swim shorts are true to size! If you like your shorts a little longer & a little looser, we recommend sizing up. Here’s our sizing chart with specific measurements:
Measure from natural waistline to the hem. In 2006, wearing swim trunks past your knees was poppin'. This is a new era, so we hope we can help you get with the new wave!
Our shorts have an elastic waistband with a drawstring so you will have 2-4+ inches in wiggle room within the waist size. We recommend staying true to your typical waist size and you should be good!
Still unsure of your size? Shoot us an email email@example.com and we’ll gladly help you out!
Credit, Debit, AfterPay, PayPal, Apple Pay & Google Pay. Pretty much anything besides IOU’s.
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No... don't be cheap. We have bills to pay ;)
We collect sales tax where legally required. The appropriate sales tax based on your shipping address will be added to your order at the time of checkout.
Absolutely. Our suppliers are part of our business and we treat them like family! To ensure ethical working standards and conditions are present, we have regular factory inspections and reports conducted.
We are sold exclusively online.
We want to be there for you! The best way to get ahold of us is by email at firstname.lastname@example.org. We love hearing from you and will get back to you as soon as we can. You can also check us out on social media, feel free to DM us your favorite meme or tag us to be featured on our page:
Facebook: @Bamboo Ave