Looking to make an exchange or return?
Don't worry, it's our goal to make this as easy as possible for you!
For Boundless Shorts: We offer free INSTANT exchanges. That means we'll send out your new shorts before we even recieve your old shorts back. Some call it magic, we call it a no brainer. All you need to do is grab your order number and shipping zip code and you're good to go! You can find your order number in your Bamboo Ave Order Confirmation email.
For Everyday Shorts & MVP Joggers: All sales are final. Once these are gone, they're gone for good. We won't be restocking them, ever!
Our Policy
We're confident you'll love your new shorts, but if something isn't right, we will happily take back any Boundless Shorts that are in original condition (unworn, unwashed, original tags attached) and sent back within 30 days of your order date. Our exchanges are instant & completely free. We'll have your new shorts sent to you before we even get the old ones back. For returns, your refund (minus shipping & handling fee) will go right back to the original method of payment used to make the purchase! We're pretty quick around here, but please allow up 5-7 business days to process your return once received.
For Everyday Shorts & MVP Joggers - All sales are final. Once these are gone, they're gone for good. We won't be restocking them, ever!
We're here to help! If you have any questions, please feel free to email us at contact@bambooave.com
Product Guarantee
We’ve got your back with a happiness guarantee!
We place quality on a pedestal, so all of Bamboo Ave's products are covered under a 2 year warranty. This means that for 2 years from the date of purchase, we'll take care of your product if any damage to the fabric or craftsmanship of the product occurs. Just shoot us an email at contact@bambooave.com and we’ll work together to make it right by sending you a new product as soon as possible.
We work with top manufacturers to create durable, high-quality products that are built to last. The warranty does not cover lost items, damage that comes from normal wear & tear or improper use of our products..
